写了工单以后发一封邮件，内容如下，一大堆垃圾文字说需要进一步帮助请回复邮件，回复了几天过去了都没鸟用，再去申请工单还是这样机器人发邮件
##- Please type your reply above this line -##
##- Please type your reply above this line -##
Hello!
Mojang Support does not assist with gaining desirable usernames and we do not typically change usernames for players; this is done by clicking "Change" next to your username at https://account.mojang.com/.
You can do this every 30 days; previous usernames are saved for an additional week after that. For more information about changing your username, please see https://help.minecraft.net/hc/en-us/articles/4408950195341-Minecraft-Java-Edition-Username-VS-Gamertag-FAQ.
However, if you suspect that your account has been compromised or there’s risk that it might be, we suggest that you visit https://www.minecraft.net/en-us/profile and update your security settings by choosing a new password and security questions.
You can also set a new email to be associated with your account. If your username was changed you can also attempt to change this back at https://www.minecraft.net/en-us/profile. Provided you have set a new strong password and new security questions, your account should then be secure. If you still have issues, then you may want to change the email address that your account is registered with.
You can request an email change by passing your security challenge at https://account.mojang.com/changeemail/request. If you need help with recovering an account and you can only remember the username, then please provide us the original email address used to create the account so we can investigate. If you no longer have access then we will need to verify you as the account owner with the transaction ID.
For information on how to locate your transaction ID, or recover it if you no longer have it, please see https://help.minecraft.net/hc/articles/360029977371-What-is-a-Transaction-ID-
If none of the above helps with your issue, then please reply to this email and we will look into it further.
Thank you!
Minecraft Support
本帖最后由 Wudji 于 2022-2-11 23:51 编辑
你就把你的问题直接复制粘贴回复这篇邮件
我当时就把问题直接复制粘贴回复了，第二天（或许是）然后就有人工回复了（
而且以后如果要和客服对线的话也是直接回复邮件而不是开工单
你就把你的问题直接复制粘贴回复这篇邮件
我当时就把问题直接复制粘贴回复了，第二天（或许是）然后就有人工回复了（
而且以后如果要和客服对线的话也是直接回复邮件而不是开工单
你把你需要解决的问题给他发过去就行。剩下的就是等回复了。也只能慢慢等了
没法子的 机器人只能给多点耐心了
所有你的问题是什么呀，这份邮件好像在说用户名和密码的事
本帖最后由 Demosthenes 于 2022-2-13 11:32 编辑
直接回复就行，我以前有个lunar端的工单也是这样的
直接回复就行，我以前有个lunar端的工单也是这样的
多发两次就有人工回复了